There are about 30 million small businesses in the United States, and their impact on the economy is staggering: providing jobs for 55 percent of all Americans, generating 65 percent of all new U.S. jobs and returning $68 to their communities for every $100 in revenues, according to Timesquare Interactive.
In our region, strengthening our foundation of small businesses has become an area of sharp but widely shared focus.
The City of Madisonville Spring Fling Open House is coming up March 15 and 16. “Visit local boutiques from Madison Square Drive to Sugg Street to Lake Street and beyond to find the perfect new pieces to put a little spring back in your step and bring on that summer sunshine!” Businesses interested in participating can contact Skylar Phaup, the city’s director of customer service and public relations, at (270) 824-2100 or firstname.lastname@example.org or fill out a Google form to register.
The Hopkins County Young Professionals have been emphasizing customer service for several months. In August 2018, it hosted a seminar, The Chick-Fil-A Experience: A Lesson in Customer Service, for an afternoon of insights from the chain, which started from experimenting with recipes and integrating customer feedback at a single diner, the Dwarf Grill, in Hapeville, Georgia. Hopkins County Young Professionals has continued this focus by calling on its Facebook page for nominations of local businesses providing exemplary customer service.
The Madisonville-Hopkins County Economic Development Corporation has been systematically building out its support for our local entrepreneurs. The organization’s president, Ray Hagerman (who is also a member of the Chamber’s board of directors), detailed this effort in the Feb. 24 Messenger: “There is no shortage of recipes for fostering an entrepreneurial ecosystem in a community. The formula that seems in my experience to work most dependably is a systematic buildout of culture, place, talent and capital—in that order.” You can visit Madisonville-Hopkins County Economic Development’s websiteto read more about its work to nurture entrepreneurism.
And as for the Hopkins County Regional Chamber of Commerce, we continue to grow our new LOCAL initiative, a collaborative effort among our members to boost each other’s businesses by encouraging Hopkins County residents to shop, dine, play and live more of their lives locally.
“Seven out of ten people say they would support local businesses if they knew who they were. Well, it’s our job to make sure they know. LOCAL is a shared brand initiative for Chamber members to work together to increase sales and visibility.”
You can visit our website to fill out an online form to request LOCAL materials for your Chamber-member business. Window clings featuring the LOCAL logo are available for members, and we look forward to featuring your business in a video at our social-media channels. Just reach out to us at (270) 821-3435 or https://www.hopkinscochamber.com/contact.html or stop by our office at 15 E. Center St. between 8 and 4 Central weekdays to get your business scheduled.
We plan to continue to roll out more LOCAL resources before National Small Business Week, May 5-11. The U.S. Small Business Administration writes, “Many household names were previous National Small Business Week award winners, including Ben and Jerry’s, Callaway Golf, Chobani Yogurt, Dogfish Head Brewing Company and Tom’s of Maine.”
It’s inspiring to read the histories of some of those former small businesses gone big. For example, a $5 correspondence course on ice-cream making was crucial in the formation of Ben and Jerry’s. Dogfish Head started with three kegs and propane burners in Rehobeth Beach, Delaware. Tom’s of Maine came about when a couple went looking for natural personal-care products after they moved their family from Philadelphia to Kennebunk, Maine.
It’s even more inspiring to look around the Hopkins County region today and imagine the possible future stories of our own current and future small businesses, and it’s rewarding to be part of the fabric of support that has come together to help urge on their success.